At Xmarrat, every product is crafted to meet the highest standards of quality. But if something doesn’t go as planned, our warranty program ensures you’re covered—so you can shop with total peace of mind.

• Bowed or Warped Products: Free replacement within 1 year of purchase.
• Cracks or Mold – Within 90 Days: Free replacement.
• Cracks or Mold – 91 Days to 1 Year: Free replacement (shipping covered by customer).

We want your Xmarrat product to last—but if issues occur beyond the first year, you’re still protected.

• 50% Off Replacement: After 1 year but within 18 months.
  
• 20% Off Replacement: After 18 months.

Filing a claim is simple:

1. Email us at service@xmarrat.com
   
2. Include your order number or proof of purchase
   
3. Attach clear photos of the affected product
   

Our team will review your claim promptly and assist you with the next steps.

At Xmarrat, we believe your home essentials should bring comfort and confidence every day. That’s why we stand firmly behind every product we make.